Heat will degrade the quality of your pictures, so store film and loaded cameras in a cool, dark place. Avoid auto glove compartments and auto back window shelves. Both of these places get very hot in warm weather. Modern films tolerate a lot but, by keeping them cool and processing your pictures promptly, you protect against potential damage to your photos. Remember that fast film (800 and above) are more easily damaged than slower film.

Why is Part of the Original Print Missing on Enlargement?

Regular size prints are the same shape as the negatives you get from your camera. If the enlargement is a slightly different shape, something will be cut or cropped out of the picture. If you have an 8" x 10" enlargement made from a 35mm negative, one end or part of both ends may be cut off. If you want all of the subject that is in the negative, an 8" x 12" enlargement should be requested.

Why is My Subject Blurry and the Background is Sharp?

Be sure your subject is completely still during film exposure or adjust your camera to a higher shutter speed. Some cameras are designed to shoot at higher speeds automatically. When following moving subjects, pan or move the camera horizontally with the subject.

Why is My Picture Completely Blurry?

During exposure, if the camera is moved, everything in the shot will be blurry. This is especially true with small, light cameras. To correct this situation, support the camera with your thumb under the shutter and squeeze gently.

Can I Have My Photos Put Onto a 3 1/2" Disk Through a TruColor Processing Lab?

Yes, Fuji TruColor/Fujicolor offers you photos on disk making it easy for you to add that special photo to a newsletter, memo or to E-Mail to someone across town or around the globe.

Can I Have a Reprint Made of My Picture if I Don't Have a Negative?

We can produce a "copy print" of your photograph without a negative. Sometimes there may be a slight loss of sharpness in the copy print. Fujicolor/Fuji TruColor cannot, however, reproduce copyrighted materials and photographs.

What is a Copyrighted Photograph?

Copyright is the legal protection offered to any artist, by law, to protect against unauthorized use of his/her creative efforts. It is illegal to copy a book, video, poster, sculpture, painting, or any other work of art, without the permission of the artist. Photographs are given the same protection.

It is hard to think of a portrait as belonging to the photographer, rather than the subject, but this is the case. Actually, the subject owns the print, but the photographer owns all rights to the image.

Why Does My Subject Look "Out Of Focus"?

For cameras without adjustable focus, check the instruction book to see the closest focusing range. For cameras with adjustable focus, set the distance to your subject.

24mm Advanced Photo System film is a cartridge type. You cannot see the actual film inside. Processed negatives remain inside the cartridge when it is returned to you. An index print showing you a thumbnail of each photograph on that particular roll is returned with your order. To order reprints and enlargements just take the cartridge and index print to your favorite Fuji TruColor/Fujicolor Retailer. With conventional 35mm your negatives are cut into 4 frame strips and you can determine the negative number by locating the frame number closest to the center of the negative.

For cameras without adjustable focus, check the instruction book to see the closest focusing range. For cameras with adjustable focus, set the distance to your subject.

What is the Difference in Handling 24mm Advanced Photo System Film and Conventional 35mm?

Why Does My Subject Look "Out Of Focus"?

What is the Difference in Handling 24mm Advanced Photo System Film and Conventional 35mm?

24mm Advanced Photo System film is a cartridge type. You cannot see the actual film inside. Processed negatives remain inside the cartridge when it is returned to you. An index print showing you a thumbnail of each photograph on that particular roll is returned with your order. To order reprints and enlargements just take the cartridge and index print to your favorite Fuji TruColor/Fujicolor Retailer. With convential 35mm your negatives are cut into 4 frame strips and you can determine the negative number by locating the frame number closest to the center of the negative.

My Film Went Through the X-Ray Surveillance at the Airport. Is it Ruined?

Most of the U.S. airport systems are fairly safe but if you are passing through many airports or are carrying faster speed film (800 and above) you may want to have your film hand inspected. Airport systems in foreign countries often have higher doses of x-ray so additional care should be taken.

When My Film was Returned From the Processor the Negatives Were Blank. Was the Lab Negligent?

No exposure on the film results in a completely blank roll of negatives. If you can read the film type and frame numbers appearing on the edge of the film, the film was processed correctly. Some possible causes of blank negatives are:
1. Submitting an unused (new) roll of film for processing.
2. The lens cap was left on while the photos were being shot.
3. The camera was improperly loaded - camera malfunction (shutter or winding mechanism) may not be working properly.

My Film was Returned From the Processor Completely Black - What Happened?

Film that has been exposed to light before processing will result in negatives appearing very dark or black. Many times only a portion of the film is completely fogged. Causes may include:
1. Exposing the film to light such a pulling film out of a 35mm cassette.
2. Opening the back of the camera when film is loaded can expose and ruin all or part of the film.

Why Do My Pictures Have Two Images on the Prints?

Double exposure is caused by taking two pictures on the same frame. It happens most often with a 35mm but can happen with other types of film also. Causes may include:
1. Camera malfunction: film not winding properly.
2. Loading the same roll of film into the camera twice.

Why Do Some People Appear to Have "Red Eyes" in my Photographs?

Red eye happens on flash pictures when the subject is looking directly at the camera. It is actually a reflection of the flash in the subject's eyes. You can minimize "red eye" in several ways:
1. Move the flash further away from the camera lens. (This may not be possible on the cameras with built in flash.)
2. Make sure that the subject is not looking directly at the camera.
3. Increase the overall lighting in the room.

Why Did I Get Slides When I Requested Prints?

The film you had developed was chrome or positive film. It yields slides. Slide process is a different process than that of color negative film. Prints can be made from your slides at an additional charge.

Why Do Some People Appear to Have "Red Eyes" in my Photographs?

Is it Possible to Use 24mm Advanced Photo System Film in a Conventional 35mm Camera?

The film you had developed was chrome or positive film. It yields slides. Slide process is a different process than that of color negative film. Prints can be made from your slides at an additional charge.

Unfortunately, no. The size of 24mm Advanced Photo System film is smaller than conventional film. It's shape is also different.

Why Did I Get Slides When I Requested Prints?

Is it Possible to Use 24mm Advanced Photo System Film in a Conventional 35mm Camera?

It is a sheet of thumbnail-size prints showing all of the photos in a processed film cartridge. The three print formats chosen at the time of shooting can also be checked at a glance.

Unfortunately, no. The size of 24mm Advanced Photo System film is smaller than conventional film. It's shape is also different.

What is an Index Print?

It is a sheet of thumbnail-size prints showing all of the photos in a processed film cartridge. The three print formats chosen at the time of shooting can also be checked at a glance.

What is the Best Film to Take on Vacations?

That depends on where you go and what you plan to photograph. Below are listed some of the more popular film speeds used by both the amateur and professional customers:

1. 100 Speed - Sharp, bright colors, fine grain, great for enlargements, still life, close-ups, and posed shots.

2. 200 Speed - Multi-purpose, sharp action shots, outdoors, everyday photography.

3. 400 Speed - Used to freeze fast breaking action with higher shutter speeds. Rich sharp colors outdoors, indoors in low light or with a flash, adds depth of field, helps flash to penetrate further. Low light, birthday cake, candles, brightly lit stage shows. Reduces effects of "camera shake".

4. 1000/1600 Speed - Low light, fast action shots with higher shutter speeds. No flash, available light such as fireworks, races, candlelight, indoor sports.

Is it Possible to Have 24mm Advanced Photo System Film Processed at Any Photo Lab?

For just developing film, yes, but for a complete line of 24mm Advanced Photo System services look for a retailer that displays the Fujicolor Certified Photofinishing Service Logo. You'll receive various services such as print format choices:

Classic 4" x 6",
High Definition 4" x 7", or
Panorama 4" x 10",
Index Print and Backprint.

Therefore, a lab with the fujifilm logo is highly recommended for all of your photofinishing needs.

What is Color Negative Film?

This is the most popular type of film and yields the best color prints. When you are interested in color prints, this is the ideal type to use and the most economical. Color slides can be made from color negatives also.

What is Positive Type Color Film?

When this film is processed, slides or transparencies are returned for viewing or projecting on a screen. However, prints can be made from the slides.

This is most common in winter months by users of 35mm film, when rapid rewinding of the film causes static sparks which photograph on the film.

What is Positive Type Color Film?

When this film is processed, slides or transparencies are returned for viewing or projecting on a screen. However, prints can be made from the slides.

Why Do My Pictures Show Blue Streaks?

Exposure to heat, light and even airport x-ray machines can cloud or fog the film and damage the color. To prevent this, keep your camera and film at temperatures that are comfortable for you. Do not leave a camera in the glove compartment or closed up in a car on hot days. Be careful not to load or unload the camera in direct sunlight. We also recommend that you have your camera and film "hand inspected" at airport terminals if you are using higher speed films.

This is most common in winter months by users of 35mm film, when rapid rewinding of the film causes static sparks which photograph on the film.

Why Do My Pictures Look Fogged?

Why Do My Pictures Show Blue Streaks?

Why Do My Pictures Look Fogged?

Exposure to heat, light and even airport x-ray machines can cloud or fog the film and damage the color. To prevent this, keep your camera and film at temperatures that are comfortable for you. Do not leave a camera in the glove compartment or closed up in a car on hot days. Be careful not to load or unload the camera in direct sunlight. We also recommend that you have your camera and film "hand inspected" at airport terminals if you are using higher speed films.

Why are the Top of the Heads or Feet Cut Off In My Prints?

When shooting pictures, be sure all important subjects are well in the center of your viewfinder. Any subject which is too close to the edge of the film may be cut off when the print is made.